We understand that shipping details may need to be updated after placing an order. Here’s what to do:
Act Fast: You have a 30-minute window after placing your order to make changes through the self-service order editing function on your confirmation page.
If after 30 minutes, Email Us ASAP: Contact [email protected] with your order number and "Shipping Update Request" in the subject line.
Provide New Address: Include your updated shipping details and any special instructions.
Await Confirmation: If your order hasn't been processed, we'll update the address. If it's already shipped, we’ll guide you on next steps.
We’ll do our best to accommodate changes, but updates aren’t guaranteed once an order is processed. Reach out to [email protected] for assistance!
