Why doesn’t the discount apply to sale items in my cart?

Sale items are already discounted, so they're excluded from site-wide discount codes. You don't need a code to get sale pricing — it's already reflected on the product and collection pages, and you'll receive the sale price automatically at checkout.

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Can I combine a sitewide discount code with other promotions? Why doesn't my discount code work on certain items? How can I tell if an item is excluded from discounts? How does my bonus credit work? How do I cancel my order?